Frequently Asked Questions
How do I know if I need a full roof replacement or just a repair?
We start with a free inspection to assess the extent of the damage. Factors like the age of your roof, the number of damaged areas, and whether there’s underlying deck damage all help us determine the best path forward. We’ll always give you an honest recommendation.
Do you offer free estimates?
Yes! We provide free, no-obligation inspections and written estimates for all of our services — roofing, siding, fascia, and more.
Are you licensed and insured?
Absolutely. Smith Roofing is fully licensed and carries both general liability insurance and workers’ compensation to protect you and your home throughout the project.
How long does a typical project take?
It depends on the scope of work. Most residential roof replacements are completed in one to two days. Larger projects like siding or multi-service jobs may take longer. We’ll give you a clear timeline before work begins.
Do you work with insurance companies?
Yes. We have experience working with homeowners on storm damage claims and can help guide you through the process of working with your insurance adjuster.
What areas do you serve?
We proudly serve Columbia City and the surrounding communities throughout Whitley County and Northeast Indiana.
What happens if it rains during my project?
Your crew lead will monitor forecasts and communicate with you in advance. We take precautions to protect your home if weather rolls in unexpectedly, and we won’t leave your home exposed overnight.
Do you offer any warranties?
Yes. We offer manufacturer warranties on materials as well as our own workmanship warranty. Specific warranty details will be outlined in your contract.
How do I get started?
Call us at (260) 577-8522 or request your quote online. We’ll schedule a free inspection at a time that’s convenient for you.
Do you offer financing?
Please contact us to discuss available payment options. We want to make sure quality work is accessible for every homeowner.